Posts Tagged ‘experience’

Continued from: Start-up Series (Part I): What we do for the start-up entrepreneurs that hire us

Last time, we talked a bit about what we do for entrepreneurs that come to us with an idea for a consumer web or mobile start-up. Today, we’ll quickly go through the process we use to get to BETA.

First, it’s important to remember that there are usually two challenges that most startups face when they start building their BETA.

  1. Somewhat blurred product vision
  2. Limited capital

Having blurred product vision is pretty common. This comes in many shapes and forms. For instance, we often see a fairly decent vision, but a long list of features. Parts of the product may have been worked out, but other key parts, such as the user experience is full of holes. This is OK. It is often the reason why entrepreneurs come to us in the first place.

Having limited capital is a given. Sometimes though, there are also limited resources available as an entrepreneur may not have the time available to put 100% into the startup and often is not familiar with the large work load that comes with starting something from ground up. This is where our process comes in handy.

The basic steps are:

  1. Entrepreneur provides all documents to Fabric for review
  2. Q&A session with entire team – including product leads, design, experience, marketing, and tech
  3. Fabric will produce a high-level estimate (Scope of Work)
  4. Entrepreneur Funds Project
  5. Definition: Detailed definition is developed for the first release of the product
  6. User Experience Design: Wireframes and Functional Specifications
  7. UI Design: Making it look great!
  8. AJAX (or Flash is you are crazy)
  9. Development: Database and Programming
  10. Hooking to 3rd parties (most web startups are full of API hooks)
  11. Admin Tools and such
  12. Deliver website or application on Staging Server
  13. Testing & QA
  14. Deliver Alpha or BETA website/app to Production Server
  15. Deployment: Tell everyone you know about your amazing product!

This is the quick and dirty work flow. In some cases, we have to work hard on concept development while other times it's more a matter of focusing on key user experience challenges. There are two rules we always follow:

Keep it simple and focus on the one thing you have to get right for users

Get your BETA up fast!

Once the BETA is up, we start working on the Product / Market fit, which is really just all about user feedback loops and product iterations. In our experience, this is really the hard part, but it's also the fun part. There's nothing as exciting as getting real people to give you feedback on your invention!

Next time, we’ll look at what kind of documentation we are looking for when we start working with you (hint: it’s not your business plan).

Start-up Series (Part III): Where is your business plan?


What a Brand should be

by Erlend on April 20th, 2010

Last week, I went to Seattle to see our client Lovin' Scoopful (get the ice cream – it’s amazing!) I travel with some frequency, but I’m all over the place on choosing my hotels. I tend to randomly choose the hotel that seems decent. No more of that.

I had a superb experience staying at Hotel 1000 in downtown Seattle. Everything was perfect. From the time I walked in to the time I left, I felt that these people, this Hotel, and this Brand really got everything right. It was a new feeling as I’ve grown accustomed to varying degrees of quality at hotels all over the US.

It was all details. From the friendly service and the champagne when I checked in to the quality of the room and finishes in the bath room. Nothing was left to chance. Every detail was worked out. You could just feel the passion that went into the Brand.

I’ve told four people about this hotel in less than one week. I’ll put a review on Yelp and I’ll book it again next time I’m in town. How much did I pay? Not enough.

This is what a brand is all about. The passion. The detail. The love. You know it when you experience it. What is your brand about?



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